Before you book

Consultation terms & refunds

These terms apply when you book a consultation or programme with Bloom Ayurveda Co. We have kept them short and readable on purpose.

Last updated: 28 July 2026

1. What you are booking

A Bloom consultation is a 30-minute private Ayurvedic consultation with Dr. Vaishali Singh, B.A.M.S., held remotely by video or audio call. It includes an Ayurvedic assessment of your daily rhythm, guidance on diet, routine and lifestyle, and a written plan sent to you afterwards.

The founding price is ₹499 per consultation. This is an introductory price for the first group of Bloom consultations and will increase to ₹1,199 thereafter. The price applicable to you is the one confirmed at the time of booking.

2. Scope and limits

This is an Ayurvedic consultation. It does not diagnose or treat disease, does not replace your treating doctor, and is not an emergency service. Please read the medical disclaimer in full — it forms part of these terms.

If, during the consultation, Dr. Vaishali forms the view that your situation requires physical examination, investigation, specialist input or urgent care, she will tell you so and recommend that you seek it. That is a proper outcome of a consultation, not a failure of one.

3. Who can book

You must be 18 or over to book for yourself. A consultation concerning a child must be booked by a parent or guardian, who must be present throughout.

4. What we ask of you

• Give accurate and complete information, particularly about existing conditions, medication, allergies, and whether you are pregnant or breastfeeding. Guidance is only as good as what it is based on.
• Join on time, from a quiet place with a reasonable internet connection.
• Do not record the consultation without our written permission.
• Treat your written plan as personal to you. Please do not pass it to others as advice.

5. Booking and payment

Requesting a consultation through this website does not confirm an appointment and charges you nothing. We will reply with available times, and send a UPI or payment link once a time is agreed.

Your appointment is confirmed only when payment has been received. Slots are limited and are not held before payment. Payment is processed by a third-party payment provider; we do not see or store your card or UPI details.

6. Rescheduling

Life happens, and we would rather move an appointment than have you attend distracted.

• 24 hours’ notice or more: reschedule free of charge, to any available slot within the next 60 days.
• Less than 24 hours’ notice: we will try to accommodate one reschedule as a courtesy, but cannot guarantee it.

7. Cancellation and refunds

• Cancelled 24 hours or more before the appointment: full refund, or a credit for a future consultation — your choice.
• Cancelled less than 24 hours before: 50% refund. The remainder covers a slot that can no longer be offered to someone else.
• You do not attend, without notice: no refund. We will wait 15 minutes from the start time before treating the appointment as missed.
• We cancel or reschedule: full refund if you prefer that to a new time, always.
• Technical failure at our end that prevents the consultation going ahead: full refund or a free rescheduled appointment.

Approved refunds are issued to the original payment method, normally within 7 working days. Payment gateway charges, where they are not returned to us, may be deducted.

Once a consultation has taken place, the fee is not refundable — the service has been delivered. If you feel something went genuinely wrong, please tell us; see section 10.

8. Programmes

The 21-day Bloom Rhythm Reset and other guided programmes are paid in advance. You may cancel and receive a full refund any time before the programme starts. Once it has started, a refund is available within the first 3 days on a pro-rata basis; after that, fees are not refundable, since the material and time have been committed.

9. Follow-up

Your consultation fee covers the consultation and the written plan that follows it. Brief clarifying questions on WhatsApp afterwards are welcome and free. Ongoing support, or a substantial new discussion, is a further consultation.

WhatsApp is not monitored around the clock and must never be used for anything urgent. We aim to reply within one working day.

10. If something goes wrong

Please tell us first, and directly. Message or email within 14 days and Dr. Vaishali will respond personally. Most concerns are resolved simply and quickly once we know about them.

11. No guaranteed outcome

We commit to giving you careful, qualified, honest guidance. We cannot promise a particular result. Outcomes depend on your constitution, your circumstances, how consistently the guidance is followed, and factors outside anyone’s control. Any examples described elsewhere on this website are illustrative and are not a promise of similar results.

12. Liability

To the fullest extent permitted by law, our total liability arising from a consultation or programme is limited to the amount you paid for it. Nothing in these terms limits any liability that cannot lawfully be limited, including liability for death or personal injury caused by negligence.

13. Governing law

These terms are governed by the laws of India, and the courts at Dehradun, Uttarakhand have jurisdiction.

14. Changes

We may update these terms. The version that applies to you is the one published when you booked. The date at the top of this page shows when it last changed.